There is no doubt that e-commerce is a booming phenomenon in the trade and commerce sectors. Slowly, we are accustomed to a convenient online store that sells everything we need to buy from a physical storefront.
But things are not as easy as finding an online retailer! There are various shortcomings when offering goods on an online portal, and these shortcomings need to be noted. Some of them are inefficient in operation, slow in accounting, and lack of departmental coordination and inventory management issues. What is the main reason behind these? An e-commerce platform, but there are too many tasks to deal with! Front desk sales to inventory and other management functions. Therefore, e-commerce stores naturally have problems, mainly low efficiency and poor coordination. Integrating the ERP solution with the back-end capabilities of the e-commerce platform solves all problems, allowing you to control all issues from one aspect. How is this going.
#1Synchronization of sales orders
Instead of manually transferring each order from the e-commerce system to a separate ERP, you can now automatically save all sales order data. Yes. Integration makes it seamless and as fast as possible. As a result, you can now reduce turnaround time because every order accepted online begins with the fulfillment process on the ERP.
#2 Inventory management becomes easier
When trading online, retailers are mainly faced with double data input, demand changes, out of stock, bullwhip effect, poor SKU management and so on. These are obvious because inventory is huge for online business and is basically stored in warehouses in different locations. After integration with ERP, all warehouse information is synchronized in one center and enters the e-commerce system, so the seller can receive and send orders wisely.
#3会计支持
Sales/purchase quantities are at the heart of every business. Exact accounting data is essential because it helps the business thrive in sales, and manual data entry/interpretation leads to flawed numbers. ERP integrated with e-commerce platforms can help retailers or their accountants better transmit data information such as transportation costs, scheduling expenses, sales revenue, etc., and subsequent accounting.
#4 Improve customer satisfaction
Synchronizing all of the customer-related information can help companies better personalize their services and provide maximum satisfaction. The integrated ERP automatically updates each customer details on the e-commerce panel so that retailers can change their quotes accordingly.
There are a lot of trouble managing e-commerce stores along separate ERP systems. However, you need a dedicated ERP system to control all your processes and securely retain all customer credentials. Therefore, it is worthwhile to integrate both to achieve simplified control and coordination between front-end and back-end operations.
Orignal From: Connect your e-commerce with ERP! This is its practical benefit
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