During the time when the Internet changed the way we communicated, we found that many things could be lost through technical translation. It is important to note that some ways of effective communication may vary depending on the recipient's background and culture. Effective communication using the right platform is critical.
contacting via phone
Telephone calls provide a quick and inexpensive way to communicate with stakeholders. The phone has some extra restrictions. A person can't see facial expressions, gestures or gestures, so we must treat our voices and the words we use absolutely. Plan ahead and what you will say. In the first few seconds of the conversation, it helps to use the written presentation plan as a guide. What you are saying is determined by the goals stated at the beginning. One advantage of a telephone call is that you can take notes during a call without rude or disrespectful situations. Be sure to reiterate what the other person said to confirm that you are on the same page and that you are actively listening.
Voicemail
The growing popularity of voicemail has created challenges for business people. Many people are very busy. If they know that this call is important, they can leave an unknown number to leave a voicemail. If you arrive at the recording, it is very important to interview the voicemail and know exactly what to say. The recipient's opinion of you is always based on what you said and the quality of the voice. Provide a compelling reason for the person to call back and provide an effective project that can inspire interest. Voicemail messages should be similar to the opening statements you make when making face-to-face contact with potential customers. Finally, give your number slowly and completely. It is usually best to repeat this number.
Many potential customers and old customers prefer the convenience of email communication and prefer to use it as an alternative to telephone contact. But please note that some people or generations find that the personalization and professionalism of emails is much lower than the phone. Be sure to understand your audience before choosing a communication method. When using email, the challenge is to make it easy for the correspondent to read and process your email. People who receive a large number of emails can selectively read and eliminate those who are not interested by scanning the subject line. Always use meaningful, specific topics. The email should clearly tell the reader what you want and then encourage the response. Identify the main points of the email in the first or second paragraph. Format the email to make it easy to read. This may require the use of a title to identify the main elements of the memo. Finally, use signature files - typical files include full name, title, affiliation, phone number, and in some cases slogans.
telephone conference
A conference call can be boring, difficult to follow, but a necessary part of the business. When many people attend a conference call, our thoughts are easy to embarrass. Keep a short statement and often ask for direct feedback instead of asking the entire team an unresolved issue. It's also helpful to send the agenda in advance and stick to it, so everyone knows what the purpose of the conference call will last, and how long they will prepare before the conference call. There are several reasons why some companies record calls. If you are talking to someone from another company, make sure they know that you are recording a call. Finally, set the limit for the duration of the call. This is more important than setting a time limit for face-to-face meetings because the energy loss in the call exceeds the energy of the meeting. Lack of feedback means huge energy consumption. Limit calls to a reasonable length so everyone knows what will happen
Orignal From: Develop cross-cultural technical relationships
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