Switching to VoIP is an investment. Office VoIP is implemented for companies with fewer than 500 employees, and the cost per employee is about $1,500. It is necessary to take measures to ensure this investment. VoIP can save you money and provide soft advantages such as increased productivity and better internals.
Communication. However, like any new technology, there is still a need to solve the problem.
For example, your corporate VoIP needs to be monitored. VoIP monitoring ensures optimal performance. It ensures that customers and team members always have access to your business. The decline in VoIP service performance can affect your profitability. When you know what's going on, you can solve the problem or use the services of other VoIP service providers.
Another aspect of VoIP that needs to be considered is VoIP security. As with any digitally transmitted data, VoIP voice and video packets may be intercepted and used maliciously. An insecure VoIP network allows you to make phone calls, phishing and eavesdropping, and other attacks. When you become a victim of phone fraud, an attacker can use your voice call identity. Your account needs to pay for unused usage fees. In VoIP phishing, your account is spoofed to get information that can be used for fraudulent purposes. On the other hand, eavesdropping is an old-fashioned spy that is good for your conversation. There is absolutely no such space in any business. In business, information is power.
Choose the right service provider and first protect your VoIP. Keep in mind that VoIP runs through protocols such as Session Initiation Protocol [SIP] and Real-Time Transport Protocol [RTP]. Signals are text-based in SIP, and RTP does not have enough security to prevent packets from being intercepted. A better option is to use Transport Layer Security [TLS] as its SIP and Secure Real-Time Transport Protocol [SRTP] instead of the basic RTP VoIP service provider.
Orignal From: How to improve VoIP security
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