"Business ethics [also known as corporate ethics] is a form of applied ethics or professional ethics that tests ethical principles and moral or ethical issues that arise in a business environment," Wikipedia said. So what are the moral principles and issues? Can I do business in a restaurant? Let us further explore how the following ethical guidelines can help restaurant founders increase sales and profits in the catering business.
The following four principles of ethical behavior can bring changes to any restaurant.
• Environmental Responsibility: Following environmental trends, the momentum that is currently accumulating can help the world to become better and add value to the company by attracting customers who care about the environment. The use of organic ingredients to support sustainable fishing, the use of recycled paper, reduced waste and energy conservation are just some of the fastest growing trends in the food and beverage industry. Implementing sustainable practices can appeal to environmentally conscious consumers who can become loyal customers and advocates.
• Fair trade: Fair trade is an ethical trade that supports fair pay and working conditions for producers in developing countries. It empowers fishermen, workers and peasants and protects the environment. Certified fair trade products, the most common cocoa, bananas, coffee, sugar and tea, are grown and harvested in smaller quantities to produce fresher, more delicious food. Fair trade crops cannot be genetically modified and must be improved using sustainable methods. When consumers choose fair trade products, they can not only get quality products, but also change the lives of those who grow food. For restaurants, offering fair trade products has attracted the attention of potential customers who are concerned about the sustainability of healthy foods. In addition, this approach can bring higher profits to restaurants.
• Teamwork: Whether you're serving the best food in town or having a great location, it doesn't matter; if your staff is incompetent and unfriendly, customers won't return. In order to build a strong, dedicated and happy team, the restaurant owner must show respect, loyalty and compassion to his or her employees and attach great importance to them. According to the "Small Business" magazine, "Ethical companies show respect for employees by paying attention to each other and treating each employee equally.
• Ethical relationship with customers: Jana Matthews, founder and CEO of Boulder Quantum Ventures, said, "Following customers will strengthen your responsibilities to the market. Serving all of them is part of your ethical responsibilities. Selling to your customers is short Not only will it jeopardize your moral hazard, but it will also jeopardize the long-term health of your company."3
For restaurants, ethics means transparency, consistency and commitment. Ethical behavior can benefit companies by fostering productivity, fostering strong teamwork and a positive atmosphere in the team, and making employees want to stay in the company, thereby reducing labor mobility and increasing productivity. Morality can also bring ideal propaganda and good reputation to the company. Managing a company's ethics can also maintain a high stock price, which can attract investors and protect companies from acquisitions.
Implementing workplace ethics in everyday practice will create a culture of respect, high ethical standards and dignity in your restaurant.
references:
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1. Wikipedia: Business Ethics
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2. Small Business: Six Characteristics of Cindy Phillips' Ethical Enterprise
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3. Eight Elements of Jana Matthews' Moral Organization, 2002
Orignal From: Implementing ethics in the workplace can improve the financials of your restaurant
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