Thursday, April 18, 2019

Indian companies can streamline communications through audio conferencing

Audio conferencing is one of the most commonly used telematics modes to maintain coordination between remote people. Users can make voice calls with thousands of participants by simply dialing the country access number and providing the assigned PIN code from their landline or mobile phone to simplify their communication requirements. Because these are scalable, companies of any size can deploy the same company and provide rules for easily adding or removing users. Therefore, these apply to large organizations and evolving organizations that focus on the scale of the network needed to support inter-organizational and intra-organizational audio conferencing.

India is an emerging teleconferencing market because only a small percentage of companies are involved in teleconferencing conferencing solutions. The industry's total revenue is estimated to be close to $81.5 million, indicating that the market is only in its infancy. However, many organizations are beginning to realize the business benefits that the solution provides to them, including cost savings and time. As a result, the industry has huge prospects in the country as most markets are yet to be developed. So it's no surprise that many conference service providers [CSPs] have begun offering carrier-assisted and reservation-free audio conferencing solutions to meet different customers.

A no-reservation conference call allows users to set up multi-point conference calls on the fly and enjoy a rich audio call experience despite the geographical distance between participants. This service is ideal for organizations that need to coordinate and use voice calls frequently. The CSP that provides this service can customize it to suit the needs of the customer. 24X7 customer support is required and available for smooth operation. They even provide additional support to customers by assisting them with Q&A sessions, providing meeting minutes and providing post-meeting reports. Users can easily set up these unreserved conference calls from the website using the add-ons for Microsoft Outlook and Lotus Notes.

On the other hand, operator-assisted conference calls are available for large-scale events involving senior executives such as the CEO, COO and CTO. High-fidelity [Hi-Fi] sound remains clear during calls, a key feature of the service, making it the preferred choice for organizations of all sizes, regardless of size. The entire event is hosted by the event manager, who is responsible for all meeting requirements for the attendees. All participants can easily participate in events, host large conferences, sensitive announcements, virtual twins, investor relations calls, press conferences, legal hearings and crisis communication. As a result, companies can conduct various types of intra-office and intra-office business communications and optimize processes.




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