"We deliver your pizza in 30 minutes, or you get it for free." When Domino presented this challenge to customers, they explained that it was not only a challenge for them but also a challenge for their customers. . The challenge of preparing for pizza delivery - it's hot at the door of their home. A challenge is everywhere. Last but not least; the challenge of being completely worn when they knock on the door!
Now, such a challenge not only stimulates people's interest, but also brings a lot of curiosity to the brand. Voxware's research on online purchase delivery expectations for 500 consumers shows that 69% of people are reluctant to buy e-commerce brands if they don't offer them on the promised day. So, how does delayed delivery affect your e-commerce business? How will you use the delivery date extension to overcome these challenges? Let us try to understand.
Customer support pressure
"I ordered my product 15 days ago. After a delay in delivery, your email address will be full of these questions. It depends on whether your company can stand by at any time. Otherwise, your mobile phone will not stop ringing. Imagine how much pressure it will put on your employees! They won't focus on improving your brand or attracting more visitors, they will be busy answering questions. Moreover, it will affect income generation and yours. Work has a negative impact.
Negative comments on the site
Well, this is something you can't save yourself. Comments play an important role in making or disrupting sales. People can write reviews to show that your company is in a disadvantaged position. Not only on your website, but also on different Google forums. Now, if your delivery service is not up to standard, the chances of a bad review will be higher. When viewing a review, the customer may get information about trading with you and you will lose some potential customers.
Social media criticism
So far, you have to understand the importance of social media platforms. Now let's assume that you have a page on social media and your delivery standards are dropping dramatically. If the quality of your service declines, your customers will post a comment on your page and report it to the social media agency. This will cause your page to be cancelled and your page will be closed. Imagine how it affects your brand name!
You definitely don't want to go through the obstacles mentioned above. From then on, you need a system that can help you deliver on the date your customer requested. Now let's assume that you have a Magento e-commerce store and you want to make sure that it is delivered in a timely manner. In this case, you can search for the order delivery date extension and find an order that meets your requirements.
So how does the delivery date delay work?
The main goal of any delivery date extension is to obtain uncertainty and speculation from the delivery system. When you install something like this extension, it enables the electronics store owner to set a convenient delivery date from the back end and reflect it on the front end of the customer. Thereafter, your customers can choose the date they want to deliver and order on their own.
The advantage of these plugins is that it enables you to plan your delivery in a timely manner and achieve your customer's goals. Expectation. We hope that you will find a product that meets your requirements as soon as possible. wish all the best!
Orignal From: Delayed product delivery and its impact on your e-commerce business
No comments:
Post a Comment