Smartphone apps may conflict with in-vehicle technology systems such as Ford Sync. When using voice commands, this conflict can affect your ability to access your phone's address book. In this "technical workshop" we will discuss some solutions.
Sometimes when you try to make a speakerphone using the Ford Sync system, the hands-free system may reply "Call on the phone..." and the Bluetooth system will go to the first alpha phone contact and start calling . This can be frustrating, but it finds that the problem is not caused by the sync system, it may be caused by your phone and the application you are using.
As more and more smartphone users are using Bluetooth-accessible systems [such as the Ford Synchronization System], there seems to be more and more "problems."
As the number of smartphone users increases, there appears to be a problem with users not being able to access their phone book contacts. Even if the phone is properly paired and the phone book has been "downloaded" into the system, it still cannot make calls.
For example, on the Ford Sync system, when you press the "Voice" button on the steering wheel and say "Phone". The system replies "Telephone, state your order." Then you said, "Call John Smith to the cell." The synchronization system can reply "call point on the cell." It then calls the first name listed in the phone book. what happened?
One thing to do is to open your contact list and see all the names entered only on the First Name line. Also, be sure to put the person's last name on the last name line. Then enter their phone number into a box that matches the phone source, such as Home, Mobile, or Work. If the Ford Synchronization System is not listed in the right frame, the automation system [such as the Ford Synchronization System] cannot "find" the last name. Therefore, please enter your information into the correct data field.
This new issue is related to software applications. At least one smartphone app can add emoji [such as smiley faces] to your text messages or smartphone contacts. The trouble is that even an emoji [or, in this case, the symbols used in the external punctuation and phone book data fields] can corrupt your phone book, so that the Sync system cannot interpret any of your contact names.
Solution: Do not use this app with phone book contacts. If you do this, you can't rely on any Bluetooth hands-free system to "find" the contact's name. You must manually dial the contacts on your phone while driving - this will destroy the full purpose of the hands-free Bluetooth system. Alternatively, you can remove the app from your phone, then go back and edit any emoji, logos, illustrations, symbols, punctuation, etc. that you put in your phone book.
After clearing irrelevant data in your phone's contacts list, you may need to reset your phone. Usually this is done by completely turning off the phone for a minute or so and then rebooting. For mobile phones, such as the iPhone, you might want to do a so-called "soft reset." This is a quick video link to the iPhone soft reset.
Orignal From: Smartphone apps sometimes create phone book conflicts
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