Monday, May 20, 2019

Restaurant corporate social responsibility

Corporate social responsibility indicates that companies should be responsible for their activities in society in the form of social, legal and environmental aspects. This modern product line consists of three main characteristics: achieving sustainable returns, reducing environmental footprint [planets], and balancing these goals with workers and the people involved in society as a whole.

What is CSR?

Corporate social responsibility, also known as corporate social responsibility, is a accumulation of ethics and responsibility that enables any business to see their impact on society and assess their responsibilities to society and shareholders. In restaurants, corporate social responsibility depends on the legal and functional responsibilities they must perform for the sake of society.

According to a study:

Corporate social responsibility can be defined as: "The behavior of an organization that makes it profitable, legal and beneficial to society". [Carrol 1983].

Restaurant CSR:

The catering industry is one of the fastest emerging services in the world. The industry offers employment opportunities for unskilled, semi-skilled and skilled people with different designs. It also allows for the creation and improvement of individual skills by providing training to workers. In this way, they can create a perfect and friendly atmosphere to serve the community.

In the catering industry, corporate social responsibility is still a new idea; there are many multinational food chain companies involved in activities related to corporate social responsibility. There are many financial and social benefits that can be achieved by developing a corporate social responsibility policy within the hotel. The catering industry takes various voluntary actions to participate in the development of society and owners. This initiative represents the love of restaurant staff and owners for sustainable development. You can also introduce different programs, such as quality plans, environmental improvement plans, benchmarks, etc., to play an important role in social welfare.

Restaurants have many problems, such as waste, labor conflicts [equal pay for equal work, women's rights and unions], and energy consumption. Even if restaurants take steps to strengthen corporate social responsibility, they still lag behind other companies.

If a policy on corporate social responsibility is required, the catering industry may have to pay attention to the following:

  • Waste management
  • Water consumption
  • Energy use
  • job opportunity
  • Provide training for workers
  • Environmental activities, etc.

Some of the benefits of developing a CSR policy are:

  • It enhances the restaurant's reputation and brand image by ensuring that the restaurant follows legal and social behavior.
  • It helps restaurants build better customer relationships because CSR encourages innovation and helps produce products that benefit society as a whole.
  • It clarifies business objectives and provides restaurant owners with comprehensive data to help build long-term relationships between employees and owners.
  • It encourages labor rights so employees may feel safe and perform well.
  • It also helps to make the environment clean and friendly, thus creating a good restaurant image for the customer.
  • It benefits social welfare and increases the profitability of restaurants.
  • It helps restaurants fulfill their legal, ethical and social responsibilities.

The concept of corporate social responsibility is new to restaurant owners and is not easy to understand. Research is needed to find best practices that can be implemented in restaurants so that they can meet the requirements of CSR policies.




Orignal From: Restaurant corporate social responsibility

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